Privacy Policy

Purpose

The purpose of this policy is to clearly communicate to all stakeholders that management will ensure that the personal information that BMT & Assoc collects on individuals, whether clients, employees or others, is protected from misuse at all times.

Background

BMT & Assoc collects information from customers and other stakeholders so that we can effectively administer our services, maintain our relationships and to best match our products to customer needs.

The type of information we collect generally includes:

Name of contact person
Address of contact person and of the relevant property / properties
Contact telephone number/s
Email address
Details of the property for which our services are sought
Accountant's details
Property Manager / Salesperson details
Tenant's details
Credit card / bank details to collect and make payments

In some cases information about you and your property will be provided to us directly by you whilst at other times it is provided by another party, such as a financier, a real estate agent or an accountant. Regardless of who provides the information to us, your personal information will be treated with the same level of care.

At times we will require verification of the information provided. This may require us to identify you to a third party such as a local council, a water authority or an electricity supplier.

Definitions

Personal Information - information about you that allows you to be identified. Examples of personal information include your name, address, date of birth, contact details.

Policy Statement

All employees of BMT & Assoc will act at all times to protect your privacy and your personal information.

BMT & Assoc will only collect personal information directly from you, or your authorised agent.

The information collected will be for lawful purposes directly related to the functions of BMT & Assoc.

BMT & Assoc will only request information that is necessary for the purpose of the collection.

If you do not wish to provide personal information to BMT & Assoc, we may be unable to provide you with the services required.

Date policy adopted: May 2007

Directors signatures authorising policy implementation:


Brendan Farrugia	Bradley Beer	Thomas Plenty

Date review of this policy due: May 2008

Version Number: 1.0

Procedures Statement:

How BMT & Assoc will use your personal information

BMT & Assoc will use your information for the purpose for which it was collected.

BMT & Assoc will use your information to understand customer needs to continuously improve its services.

BMT & Assoc may use your information to let you know about its services or other information available. (eg Newsletters).

Disclosure of your Personal Information

BMT & Assoc will only disclose your personal information if you have consented in written format to the disclosure or where the disclosure is required or permitted by legislation.

Methods of collecting information

We collect information through the following processes involving you and / or your authorised agents:

Telephone discussions
Faxes
Hard copy documents (eg letters, faxes)
Emails
Website forms

Accuracy of your Personal Information

BMT & Assoc will take reasonable care to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date.

Storage and Security of your Personal Information

BMT & Assoc will take all reasonable steps to protect the personal information it holds from misuse, unauthorised access and modification.

How to Access, Correct or Update your Personal Information

If you want to know exactly what personal information BMT & Assoc is holding about you, you are welcome to request such information by contacting us You can apply to BMT & Assoc to amend your personal information to ensure it is relevant, up to date, complete and not misleading. For further information on our privacy management system, you can contact us by email on info@bmtqs.com.au or by phoning us toll free on 1300 728 726.