The BMT Facts of Life
At BMT we follow six simple 'Facts of Life' to ensure mutual success, client satisfaction and a happy work environment. The following represents who we are and what we believe in.
Fact One
BMT is independent from any other organisation
BMT is owned and operated by three Directors and is completely independent from any other organisation.
Fact Two
BMT only promote from within
BMT only offer promotions to staff who have been employed with us for some time. This ensures that staff in senior positions completely understand our customer-focused culture, our services and our systems. They are then able to filter this culture down, ensuring that BMT always provide a superior level of service, exceeding our clients' expectations.
Fact Three
BMT is proudly Australian owned and operated
Founded in 1997 by three Directors, BMT is still owned and operated by Australians and offers an Australia-wide service for property investors.
BMT have eleven offices nationally. They are located in Sydney, Brisbane, Melbourne, Adelaide, Newcastle, Cairns, the Gold Coast, Perth, Canberra, Darwin and Hobart, enabling us to service all regions of the country. BMT is not a franchise and we support Australia by producing all of our products in Australia.
Fact Four
BMT take pride in protecting the privacy of clients – we do not release clients' names
BMT are often requested to provide names of property investors to various organisations. Unless we have the client’s express permission we will not release client details to anyone.
Fact Five
BMT will never compete with our referrers
BMT do not sell real estate, complete tax returns, or provide financial, legal or investment advice/services. We do not take commissions or kickbacks for any purpose. We value and support every client from individual investors to national property organisations.
Fact Six
BMT have a detailed Quality Assurance system
Our Quality Assurance system matches knowledge, skills, experience and qualifications to the right job. It is a complex arrangement between the right personnel and advanced IT systems that allows us to ensure we deliver on our promises. From your initial call through to the completion of your tax depreciation report, we ensure you are kept up-to-date and experience our exceptional reporting standards at all times. BMT only use our own staff for site inspections, guaranteeing the quality of our information. BMT’s QA system involves tracking, testing, reporting and refining and it continues to be developed and improved.